Privacy Policy

1. Information we collect

We may collect your full name, email address, telephone number, requested loan amount, application message, company or employer details, next-of-kin contact details, identity information, employment and income information, bank statements, payslips, proof of residence and other documents you choose to provide.

We may also collect limited technical information such as your IP address, browser type, device information, submission date and website activity required for security and reliable operation.

2. Why we use your information

We use personal information to receive and assess your application, verify the information and documents supplied, communicate with you, determine whether we can offer a loan, administer any resulting agreement, meet legal and regulatory duties, prevent fraud and protect our systems.

Providing application information is voluntary, but we may not be able to process your request if required details are missing.

3. Lawful processing

We process personal information in accordance with applicable South African law, including the Protection of Personal Information Act 4 of 2013 (POPIA). Depending on the situation, processing may be based on your consent, steps required to consider or enter into an agreement, a legal obligation or a legitimate interest that does not unfairly override your rights.

4. Sharing your information

Information may be shared only where reasonably necessary with authorised employees, service providers that support application processing or website operation, identity and fraud-prevention services, payment or debit-order providers, professional advisers, regulators, law-enforcement bodies or other parties required by law.

We do not sell personal information. Service providers are expected to handle information securely and only for the agreed purpose.

5. Security and retention

We use reasonable administrative, technical and organisational safeguards designed to protect personal information against loss, misuse, unauthorised access, disclosure or alteration. No internet transmission or storage system can be guaranteed completely secure.

We keep personal information only for as long as reasonably required for the application, any resulting agreement, legal or regulatory obligations, dispute resolution and fraud prevention. Information is then securely deleted, destroyed or de-identified where appropriate.

6. Your rights

Subject to applicable law, you may ask whether we hold your personal information, request access to it, ask for inaccurate information to be corrected, object to certain processing, request deletion where permitted, or withdraw consent where consent is the processing basis.

To make a privacy request, email yvonne@easymoneycashloans.co.za. We may need to verify your identity before acting on a request.

7. Cookies and website data

This website may use essential browser technologies needed for security and basic operation. If analytics or non-essential cookies are introduced, this policy and any required consent controls should be updated before those tools are activated.

8. Complaints and updates

If you believe your information has been handled improperly, please contact us first so we can investigate. You may also lodge a complaint with the Information Regulator (South Africa) through its official complaints process.

We may update this policy when our services, processing practices or legal duties change. The latest version will be published on this page with a revised date.